7: COURSE OUTLINE

 7: COURSE OUTLINE

Below is the course outline and the modules that would be covered in “Certificate in HR Administration Course”:

Module 1: Overview of HR

Definition and scope of HR Administration

Role and duties of the HR administrator

Who can be an HR administrator?

Module 2: Duties of an HR Administrator:

Administering Company Benefits

Updating corporate policies

Ensuring compliance with HR-related laws

Managing the end-to-end employee life cycle

Assisting managers with managing performance issues

Maintaining documentation, performing operational duties and be a support function

Module 3: Classification of Employees:

Classification of employee- basis the skills they offer

The time for which we need their services

How we pay them for the services they render?

Module 4: Compensation and Benefits:

Compensation is the most critical aspect in attracting, motivating, and retaining the right talent pool

While planning employee compensation review

Organization culture: Standard pay vs. Special pay across levels & duties

Workforce needs: personalisation/ customisation of benefits as per people needs

Matching industry standards – competitive pay

Internal equity – clearly defined criteria and fair pay structure for similar roles

Module 5: Company Policies:

Must be provided to every employee of the organisation and changes, if any, must be communicated regularly

Leader’s address/ letter from the CEO

Vision, mission, and values of your organisation

Code of conduct

Performance Management

Disciplinary Procedures; Acceptable & Unacceptable behaviours

Keep adding to, revisiting, and improvising the handbook with the ever-changing global environment

Module 6: Compliance & Recordkeeping

Record keeping of employee performance, advancement, career development, absolutely everything around what is happening with the people in the organisation

Maintain an individual file for each employee

HR to record the entire journey starting from the hiring of an employee; resume, feedback, background check, promotion, pay, etc.

Immediate supervisor and peers to consistently record critical incidents (good or bad)

Module 7: Recruitment and Selection

Defining a Job Description

Recruiting

Interviewing

Hiring the right candidate: Maintain Diversity and avoid any sort of discrimination

Onboarding of an employee

Module 8: Employee Performance

Understanding performance expectations according to culture and goals

Define core competencies, performance evaluation criteria and conduct the same regularly

Training and Development

Discipline around acceptable behaviours, consequences of non-compliance, support for corrective measures

Grievance redressal and conflict resolution

The exit of an employee: steps, exit interview, knowledge transfer, resignation Vs. termination